Terms of Service

These Terms of Service ("Terms") govern your access to and use of InboxBox's website and services. Please read them carefully.

Effective date: September 14, 2025

1. Agreement

By accessing or using InboxBox ("we", "us", "our") services, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the services.

2. Services

InboxBox provides email outreach, deliverability tools, shared inboxes and related features. We may modify, suspend or discontinue parts of the service at any time, with or without notice. Continued use after changes indicates your acceptance.

3. Accounts & Access

To use certain features you must create an account. You are responsible for maintaining the confidentiality of your credentials and for all activity on your account. Notify us immediately of unauthorized use.

4. Acceptable Use

You may not use the services for unlawful activities, harassment, unsolicited bulk email that violates applicable laws, or any activity that harms others' systems or data. Examples of prohibited conduct include:

  • Sending spam or email in violation of CAN-SPAM, GDPR, or similar laws;
  • Attempting to access other users' accounts or data without permission;
  • Distributing malware or engaging in phishing;
  • Using the service to send content you do not have rights to use.

We reserve the right to suspend or terminate accounts that violate these rules.

5. Billing & Payment

Paid plans are billed according to the pricing terms in effect when you subscribe. You agree to provide accurate billing information and to pay all fees. We may change fees with notice. Refunds are provided only as described in our billing policy or as required by law.

6. Content & Intellectual Property

You retain ownership of your content (emails, contacts, attachments) that you upload or provide. By using the service you grant InboxBox a limited license to store, transmit and process that content to provide the services. InboxBox retains ownership of the platform, software and all intellectual property rights not expressly granted.

7. Privacy & Data Handling

We handle personal data as described in our Privacy Policy, which is incorporated into these Terms. When you connect third-party accounts (e.g., Gmail), your use is also subject to those third parties' terms.

8. Disclaimers

The service is provided "as is" and "as available". To the fullest extent permitted by law, InboxBox disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee specific deliverability or business outcomes.

9. Limitation of Liability

To the maximum extent permitted by law, InboxBox and its affiliates will not be liable for indirect, incidental, special, consequential or punitive damages, or lost profits, arising from your use of the service. Our total aggregate liability for direct damages will not exceed the amount paid by you to InboxBox in the 12 months prior to the claim, or $100, whichever is greater.

10. Indemnification

You agree to indemnify and hold InboxBox harmless from claims, damages, liabilities, losses and expenses (including reasonable attorneys' fees) arising from your use of the service or your violation of these Terms.

11. Termination

We may suspend or terminate your access for violations of these Terms or other policies, or for nonpayment. Upon termination, your right to access the service ends and we may delete or anonymize your data after any applicable retention period, consistent with our Privacy Policy.

12. Third-Party Links & Services

The service may contain links to third-party sites or integrate third-party services. We are not responsible for third-party practices or content. Use of third-party services may be governed by additional terms and privacy policies.

13. Governing Law

These Terms are governed by the laws of the jurisdiction where InboxBox is incorporated, without regard to conflict-of-law principles. Any disputes will be handled in the courts located in that jurisdiction, unless otherwise required by applicable law.

14. Changes to Terms

We may update these Terms. If changes are material, we will provide notice (for example, by email or prominent notice on our site) before they take effect. Continued use after notice constitutes acceptance of the updated Terms.

15. Contact

If you have questions about these Terms, please contact:

InboxBox — Legal
Email: legal@inboxbox.com
Address: InboxBox, 2nd Floor, 45 Startup Lane, Bengaluru, India

16. Miscellaneous

If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect. These Terms constitute the entire agreement between you and InboxBox regarding the service, superseding prior agreements.